Shedding light on healthcare workers' labour behaviours during the COVID-19 pandemic

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dc.authoridUysal, Hasan Tezcan/0000-0002-8962-7824
dc.contributor.authorUysal, Hasan Tezcan
dc.contributor.authorAk, Murat
dc.contributor.authorGüven, Seval Türk
dc.date.accessioned2025-01-12T17:20:15Z
dc.date.available2025-01-12T17:20:15Z
dc.date.issued2023
dc.departmentKMÜ, İktisadi ve İdari Bilimler Fakültesi, Uluslararası Ticaret ve İşletmecilik Bölümü
dc.description.abstractThe COVID-19 pandemic has had a profound effect on all spheres of the economy. One of the numerous consequences for the health system, in particular, was the disruption of flexible working and the need for its fundamental transformation. The article is intended to analyse and assess the relationships between flexible work perception (FWP), job satisfaction ( JS), work-family balance (WFB) and task performance (TP) and examine this relational network cumulatively from the perspective of healthcare workers. The methodological framework of the research includes social exchange theory and the concept of human resources management. The study involved 353 staff members working for one of private medical clinics in the city of Gaziantep, Turkey. The research methods applied are purposeful sampling and online survey. Smart PLS3 statistical program was used to estimate the structural equation model by partial least squares method. The study showed that despite the mobilization of additional resources, TP of healthcare workers during the pandemic significantly decreased. We proved that FWP had a positive effect on task performance. At the same time, lack of flexible working negatively influenced job satisfaction and work-family balance of the employees. We found that poor WFB resulted in a decrease in the respondents' JS and TP. Among the avenues for further research are using the data retrieved from public medical institutions and conducting the investigation in different cities and with varying working conditions.
dc.identifier.citationH. Tezcan Uysal, Murat Ak, & Seval Türk Güven. (2023). Shedding light on healthcare workers’ labour behaviours during the COVID-19 pandemic. Управленец, 14(4), 73–86. https://doi.org/10.29141/2218-5003-2023-14-4-5
dc.identifier.doi10.29141/2218-5003-2023-14-4-5
dc.identifier.endpage86
dc.identifier.issn2218-5003
dc.identifier.issue4
dc.identifier.startpage73
dc.identifier.urihttps://doi.org/10.29141/2218-5003-2023-14-4-5
dc.identifier.urihttps://hdl.handle.net/11492/10359
dc.identifier.volume14
dc.identifier.wosWOS:001160886000005
dc.identifier.wosqualityQ4
dc.indekslendigikaynakWeb of Sceince
dc.institutionauthorGüven, Seval Türk
dc.institutionauthorAk, Murat
dc.language.isoen
dc.publisherUral State Univ Economics
dc.relation.ispartofUpravlenets-The Manager
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanı
dc.rightsinfo:eu-repo/semantics/openAccess
dc.subjecthuman resources management
dc.subjectjob satisfaction
dc.subjectwork-family balance
dc.subjecttask performance
dc.subjectflexible work perception
dc.subjecthealthcare organizations
dc.subjectCOVID-19
dc.subjectTurkey
dc.titleShedding light on healthcare workers' labour behaviours during the COVID-19 pandemic
dc.typeArticle

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