Public policies, digitalization and participation

Participation, along with digitalization, has an important place in the formation of public policies. Participatory public policies are implemented, especially through mechanisms such as digital participation and e-participation, and digitalization is used in public policies. Active involvement of different segments of society in the decision-making process using digital tools is important for participatory public policies. The main problem of the study is to examine how the components of digitalization play a role in shaping and implementing public policies along with digital transformation. The main claim of the study is that utilizing digitalization in the delivery of public services increases efficiency and facilitates participation. Citizens can participate more actively in the decision-making process through online platforms and mobile applications. Additionally, with egovernment applications, citizens can access public services more easily, and an accountable and transparent management approach can be implemented. The effective use of social media and online platforms allows individuals to express and discuss their opinions, and public opinions and demands can be collected through online surveys and online platforms. Active participation of citizens is enabled in policymaking. © 2025 Nova Science Publishers, Inc. All rights reserved.